PRIVACY POLICY

This privacy policy sets out how INSIGNIA HAIR AND DAY SPA uses and protects any information that you give “Name of the company” when you use this website.

INSIGNIA HAIR AND DAY SPA is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

INSIGNIA HAIR AND DAY SPA may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from Sept. 2011.

What we collect:

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
  • We use Remarketing with Google Analytics to advertise online.
  • Third-party vendors, including Google, show our ads on sites across the Internet.
  • We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to our website.

How Does “Name of the company” Use Remarketing for Online Advertising?

In our online advertising endeavors, “Name of the company” may use Google Analytics, Google AdWords Conversion tracker, other Google services, and other third party sites which place cookies on a browser across the “Name of the company” website(s). This cookie placement helps us increase the website’s general effectiveness for visitors. Cookies are set and read by Google, and other third party sites. You can opt out of Google tracking at any time by visiting the Google Ad Settings page.

“Name of the company” may also use AdWords, Facebook or other third party remarketing, sometimes called retargeting, to market our website(s) across the Internet. Google, Facebook or other third party sites place a cookie on a browser. Google, Facebook or third party sites reads cookies and may present a “Name of the company” ad on a 3rd party site. You may opt out of Google’s remarketing here. If you are concerned about 3rd party cookies presenting ads by Google and other ad networks, you may visit a broader opt out page at the Network Advertising Initiative. You may opt out of Facebook remarketing by visiting the Facebook Settings page.

This agreement may be changed from time to time by posting the new Terms of Use on INSIGNIA HAIR AND DAY SPA website.  All INSIGNIA HAIR AND DAY SPA website users agree to be subject to this agreement as it changes from time to time.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at insigniahair@gmail.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to 14/69 York Road, Penrith, 2750

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern INSIGNIA HAIR AND DAY SPA’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

Refund & Returns Policy

We hope this never happens. INSIGNIA HAIR AND DAY SPA does as much as we can so that it doesn’t.

When you purchase an INSIGNIA HAIR AND DAY SPA Service there may be a cancellation period outlined as per the terms of your agreement. Contact insigniahair@gmail.com .com.au to follow through with that process.

INSIGNIA HAIR AND DAY SPA does not refund any digital training product.

The term ‘INSIGNIA HAIR AND DAY SPA’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 14/69 York Road, Penrith, 2750.  Our company ABN: 16 527 026 429 The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Website Disclaimer

  • The information contained in this website is for general information purposes only. The information is provided by INSIGNIA HAIR AND DAY SPA and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
  • In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
  • Through this website you are able to link to other websites which are not under the control of  INSIGNIA HAIR AND DAY SPA. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
  • Every effort is made to keep the website up and running smoothly. However,  INSIGNIA HAIR AND DAY SPA takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
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  • I always look forward to seeing your new packs you put out on special occasions! Such great value for money and so relaxing!! I love being pampered and the girls here do an amazing job. You have fanastic products and the girls have great knowledge and advice. I leave feeling absolutely fantastic no matter what I have had done. Whether your buying a package for yourself or a partner, friend or work collegue you wont be disappointed.

    Angela, Leonay

  • Great and friendly service. Hair looks great every time I go there. Extremely professional and always leave very relaxed and feeling great...thanks girls!

    Kristine
    Area Manager at Michelle's, Sutherland

  • I love coming to this salon. I know that I will also come out looking great, with a great style and really natural looking foils. Amanda always listens to my thoughts about my colour or cut and she makes sure that I come out looking great, with a style I can do at home and a cut that really lasts. She also doesn't take forever to do my hair! I have tried other places and they can be so slow. Great team, highly recommend (also really nice atmosphere in the salon)

    Samantha
    Receptionist, Kingswood

  • Awesome service, with a smile every time!! I always get the works done and so I'm there for a long time. The girls make you feel comfortable and welcome every minute you are there. Everything I want in my hairstyle Simone achieves and more.

    Marianne also does a great job! I have a particular way I like my eyebrows waxed and she listened, which is more then I can say for other places. I recommend Insignia to everyone. See you all in a week :)

    Michelle,
    Sales Manager, Glenbrook

  • I had gift voucher given to me and I had the works done here and I LOOOOVVVEEEDDD IT!!!! everything was exceptional. Great customer service! They have a lot of staff there I had a massage and facial from Marianne, soooo relaxing in a nice warm heated bed, I loved it. Then I had my hair done by Alana it was the first time in a long time i have left a salon happy with my hair. Definitely recommend these girls.

    Julie,
    Retail, Woodford

  • Finally found a great hairdressing salon in Penrith. Amanda and Emma usually tend to my hair but I have heard from many of my family and friends that now go there, that all the girls are great. My sister in law comes from Ashfield just to have her hair done. They are quick and listen to what you want. I have never had a hair cut or colour that I haven't been happy with. By the way they also do an awesome cuppa!

    Suzanne,
    Marketing Manager & Mother of 3, Penrith

  • I have started going to see Emma in the last 12 months, and I have been very happy with her professional and friendly approach. She has recently cut my hair and changed my regular style. Her consultation was so good, she gave advice and referred to the photo, commenting on how the style would work with my hair. For the first time I got exactly the hair cut I wanted first time around and I don't feel that I need to tweak it or change it in any way. Emma was professional, friendly and very helpful.

    Vanessa from Penrith

  • I can't say enough good things about Sue Mitchell. Sue focuses on my areas where I really have problems and has worked them out. She's found areas where I never even knew I had a problem but my body is telling me she's right. If you want not just a relaxing massage but also to feel like you've gained a true improvement to your health, this is where you want to go.

    Amelia
    Personal Trainer, Penrith

  • It's always a great day when I have my hair done at Insignia. Simone is down to earth, experienced and always does my hair exactly they way I like it done. Well worth the time and money.

    Margo
    Sales Rep, Cranebrook

  • Insignia Hair & Day Spa will always be the best!! This is one place where they truly look after you. The girls are so gorgeous always so welcoming. There is always a lovely atmosphere, relaxed and friendly. (thanks for the coffee girls!!) You always help me choose the right styles to keep my hair looking its best. I love the way they always remember my birthday too, thank you for my special voucher. Keep up the fantastic work girls you are the best!!

    Lynda
    Personal Assistant, Richmond

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